Cookie Policy
Last updated: July 28, 2026
Welcome to K-Pentag Digital's Cookie Policy
This Cookie Policy explains how K-Pentag Digital ("we", "us", "our") uses cookies and similar tracking technologies when you visit or use our financial technology services available at https://kpentagdigital.com/. It should be read alongside our Privacy Policy, which explains how we use personal information more generally.
Important Notice
By continuing to use our website and platform, you consent to our use of cookies as described in this policy, except for cookies that require your prior consent under applicable law, which we only set once you have opted in.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide security, and give website owners information about how their site is used. Cookies may be:
- Session cookies: temporary cookies deleted when you close your browser
- Persistent cookies: remain on your device for a set period or until manually deleted
- First-party cookies: set directly by K-Pentag Digital
- Third-party cookies: set by our partners and service providers, such as analytics or payment providers
We may also use similar technologies such as web beacons, pixel tags, and local storage, which we refer to collectively as "cookies" in this policy.
2. Types of Cookies We Use
Strictly Necessary
Required for core functionality such as logging in, maintaining secure sessions, and processing transactions. These cannot be disabled.
Security & Fraud Prevention
Help detect fraudulent activity, verify identity, and protect your account and transactions
Performance & Analytics
Help us understand how visitors use our platform so we can improve speed, usability, and features
Functional
Remember your preferences, language, and settings to personalize your experience
Advertising & Marketing
Used to measure the effectiveness of our marketing and, where enabled, to show relevant content
Third-Party & Payment Partners
Set by payment processors, banking partners, and embedded tools we use to deliver our services
3. Specific Cookies We May Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session / Authentication | Keeps you securely logged in during your session | Expires when browser is closed |
| Fraud Prevention | Detects suspicious activity and protects transactions | Up to 12 months |
| Analytics | Measures site usage and performance | Up to 24 months |
| Preferences | Remembers language and display settings | Up to 12 months |
Specific cookie names and durations may vary as we update our technology and service providers.
4. Why We Use Cookies
- To authenticate users and keep your account secure
- To process payments and detect fraudulent transactions
- To comply with anti-money laundering and regulatory obligations
- To understand how our platform is used so we can improve it
- To remember your preferences and provide a more personalized experience
Data Protection Commitment
We do not use cookies to sell your personal data. Any information collected through cookies is handled in accordance with our Privacy Policy and applicable data protection laws.
5. Third-Party Cookies
Some cookies are placed by third parties who provide services on our behalf or whose content is embedded on our platform, including:
- Payment processors and banking partners
- Analytics providers
- Identity verification and fraud prevention services
- Customer support and live chat tools
These third parties may set their own cookies subject to their own privacy and cookie policies, over which we have limited control.
6. Managing Your Cookie Preferences
You can control or disable cookies in several ways:
- Adjusting your browser settings to block or delete cookies
- Using our cookie consent banner or preference center, where available, to manage non-essential cookies
- Opting out of specific third-party analytics or advertising cookies directly with those providers
Please Note
Blocking strictly necessary cookies may prevent you from logging in, completing transactions, or using core features of our platform. We are not responsible for any loss of functionality resulting from disabled cookies.
7. How Long We Keep Cookie Data
Cookie lifespans vary depending on their purpose. Session cookies expire when you close your browser, while persistent cookies remain for a defined period, typically between 30 days and 24 months, or until you delete them. Where cookie data forms part of your personal information, it is retained in line with the retention periods described in our Privacy Policy.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect cookie data from children through our platform.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in the cookies and technologies we use
- Legal and regulatory requirements
- Improvements in our services
We will notify you of material changes via email or through our platform at least 30 days before changes take effect.
10. Contact Information & Data Protection Officer
For questions or concerns about our use of cookies, or to exercise your data protection rights, contact our Data Protection Officer at:
📧 Email: support@kpentag.com
📞 Phone: +1 770 309 7468
📞 Phone: +233 59 811 1416
🌐 Website: https://kpentagdigital.com/
You also have the right to lodge a complaint with the Data Protection Commission of Ghana if you believe your data protection rights have been violated.
Your Choices Matter
By continuing to use K-Pentag Digital's website and platform, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein, except where your prior opt-in is required by law.